Refund
Return & Refund Policy
Thanks for shopping at https://craftyfirm.com/
If you are not entirely satisfied with your purchase, we’re here to help.
Returns
Our items are unique and handmade. We do not encourage return of our item.
However, in case of any damage may occur during shipping or incase of item mismatch with your order you may eligible for a return .You have 10 calendar days to initiate return from the date you received it. Return request will be reviewed by our team before your item is considered eligible for return.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
our item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us.
